Community platform

One home for the people you serve

Give your members, residents or clients a single place to hear from you, get answers, log a request and book time, inside the same workspace your team already works in.

Your team posts once in a read-only channel. Everyone gets it, with a push notification.

What Lena sees

OOakwood Estate

announcementsRead-only

Oakwood EstateWater will be off on Tuesday from 9:00 to 12:00 while the meters are replaced.
New announcementOakwood Estate

What your team sees

Oakwood Estate · team workspace

announcementsRead-only

Water will be off on Tuesday from 9:00 to 12:00 while the meters are replaced.

Posted to every member, with a push notification

Sound familiar?

Your community is spread across five different apps. So is your team.

People want one place to go. Your team wants one place to answer from.

  • Notices go out in a chat group and are buried by lunchtime.
  • The rules live in a PDF that nobody can find.
  • Requests arrive on someone's personal phone.
  • The same questions come back every single week.

Pricing that fits a community

Count your staff, not your community

Most tools charge for every person who signs in, which punishes you for growing. Omnien plans are sized by the team that runs the workspace.

Your community

375members

Drag the slider. The price on the right does not move.

$39/ month excl. VAT

The same for 25 members or 10,000.

  • Up to 15 staff seats
  • Community members: unlimited
  • AI answers: fair use

Made for communities

Everything in one place, for both sides

No stitching together a chat group, a shared drive, a form and a mailing list.

Announcements that stay clean

Make a channel read-only and only your admins can post. Everyone else reads, without the reply-all noise.

On every phone, no app store

Omnien installs from the browser on a phone or computer and sends push notifications.

One shared library

Rules, handbooks, forms and notes live in one place that members can read and the AI can answer from.

Meetings built in

Start a group video call in any channel, with screen sharing, without sending anyone a separate link.

Private to your organisation

Your workspaces are isolated from everyone else's, and AI answers never draw on another organisation's content.

Simple to join

Members sign in with an email address, or with the Google or Microsoft account they already have.

Who it's for

Any organisation with people to look after

The same workspace adapts to whoever your community is.

Residential communities

  • Notices everyone actually receives
  • Repairs and faults logged with an owner
  • Rules answered at any hour

Associations and societies

  • Member questions answered from your policies
  • Event and deadline announcements
  • Membership requests tracked

Clubs

  • Fixtures and closures in one channel
  • Handbook questions answered instantly
  • Sessions booked in a free slot

Client-service firms

  • A private space for each client base
  • Document requests with a history
  • Reviews booked and met by video

Plans

Start free, with your whole community

Every plan includes unlimited community members.

Free

$0/ month

For starting a community with a small team.

  • Up to 5 staff seats
  • Community members and website visitors: unlimited
Most popular

Pro

$39/ month excl. VAT

For a team serving an active community.

  • Up to 15 staff seats
  • Community members and website visitors: unlimited
  • Group video calls included

Business

$149/ month excl. VAT

For larger organisations and several branches.

  • Up to 50 staff seats
  • Community members and website visitors: unlimited
  • Group video calls included

Compare every plan in full

Questions

What people ask before they start

What can the people in my community do?

Read and post in channels, message each other, ask the AI questions about your documents, open a ticket and follow its progress, book a session with your team, join voice and video calls, and read the notes and resources you share.

Do I pay for every member?

No. Plans are sized by staff seats, the people on your team who run the workspace. Free includes up to 5, Pro up to 15 for $39 a month and Business up to 50 for $149 a month. Community members are unlimited on every plan.

Can I post announcements that only staff can write?

Yes. An admin can make any channel read-only, so only admins post and everyone else reads.

Where do the AI answers come from?

From your own workspace: the documents, web pages and notes you have added and the conversations in it. Answers cite their sources, and the AI says so when it has nothing to go on. It never draws on another organisation's content.

How do members sign in, and is there an app?

Members sign in with an email address, or with a Google or Microsoft account. Omnien runs in the browser and can be installed on a phone or computer, with push notifications.

Can a member reach a real person?

Yes. They can open a ticket that someone on your team owns, chat with your team live, or book a session in a free slot and meet by video.

Is our community private?

Yes. Each organisation's workspaces are isolated from every other organisation's, and members only see the workspaces they belong to.

Bring your community into one place

Create a free workspace, add your documents and bring in your first members.

Start on the Free plan. Cancel paid plans anytime.